2005-05-11 06:05:43 +00:00
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2005-05-11 06:05:43 +00:00
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2006-06-08 02:44:05 +00:00
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<!-- $Id: Bv9ARM.ch08.html,v 1.125 2006/06/08 02:44:05 marka Exp $ -->
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2005-05-11 06:05:43 +00:00
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
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<title>Chapter<EFBFBD>8.<2E>Troubleshooting</title>
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2005-10-13 03:14:05 +00:00
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<meta name="generator" content="DocBook XSL Stylesheets V1.69.1">
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2005-05-11 06:05:43 +00:00
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<link rel="start" href="Bv9ARM.html" title="BIND 9 Administrator Reference Manual">
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<link rel="up" href="Bv9ARM.html" title="BIND 9 Administrator Reference Manual">
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<link rel="prev" href="Bv9ARM.ch07.html" title="Chapter<65>7.<2E>BIND 9 Security Considerations">
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<link rel="next" href="Bv9ARM.ch09.html" title="Appendix<69>A.<2E>Appendices">
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</head>
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<body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF">
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<div class="navheader">
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<table width="100%" summary="Navigation header">
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<tr><th colspan="3" align="center">Chapter<EFBFBD>8.<2E>Troubleshooting</th></tr>
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<tr>
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<td width="20%" align="left">
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<a accesskey="p" href="Bv9ARM.ch07.html">Prev</a><EFBFBD></td>
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<th width="60%" align="center"><EFBFBD></th>
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<td width="20%" align="right"><EFBFBD><a accesskey="n" href="Bv9ARM.ch09.html">Next</a>
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</td>
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</tr>
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</table>
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<hr>
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</div>
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<div class="chapter" lang="en">
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<div class="titlepage"><div><div><h2 class="title">
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<a name="Bv9ARM.ch08"></a>Chapter<EFBFBD>8.<2E>Troubleshooting</h2></div></div></div>
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<div class="toc">
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<p><b>Table of Contents</b></p>
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<dl>
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<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573662">Common Problems</a></span></dt>
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<dd><dl><dt><span class="sect2"><a href="Bv9ARM.ch08.html#id2573668">It's not working; how can I figure out what's wrong?</a></span></dt></dl></dd>
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<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573680">Incrementing and Changing the Serial Number</a></span></dt>
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<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573697">Where Can I Get Help?</a></span></dt>
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</dl>
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</div>
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<div class="sect1" lang="en">
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<div class="titlepage"><div><div><h2 class="title" style="clear: both">
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<a name="id2573662"></a>Common Problems</h2></div></div></div>
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<div class="sect2" lang="en">
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<div class="titlepage"><div><div><h3 class="title">
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<a name="id2573668"></a>It's not working; how can I figure out what's wrong?</h3></div></div></div>
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<p>
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The best solution to solving installation and
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configuration issues is to take preventative measures by setting
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up logging files beforehand. The log files provide a
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source of hints and information that can be used to figure out
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what went wrong and how to fix the problem.
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</p>
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</div>
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</div>
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<div class="sect1" lang="en">
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<div class="titlepage"><div><div><h2 class="title" style="clear: both">
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<a name="id2573680"></a>Incrementing and Changing the Serial Number</h2></div></div></div>
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<p>
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Zone serial numbers are just numbers-they aren't date
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related. A lot of people set them to a number that represents a
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date, usually of the form YYYYMMDDRR. A number of people have been
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testing these numbers for Y2K compliance and have set the number
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to the year 2000 to see if it will work. They then try to restore
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the old serial number. This will cause problems because serial
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numbers are used to indicate that a zone has been updated. If the
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serial number on the slave server is lower than the serial number
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on the master, the slave server will attempt to update its copy of
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the zone.
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</p>
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<p>
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Setting the serial number to a lower number on the master
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server than the slave server means that the slave will not perform
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updates to its copy of the zone.
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</p>
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<p>
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The solution to this is to add 2147483647 (2^31-1) to the
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number, reload the zone and make sure all slaves have updated to
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the new zone serial number, then reset the number to what you want
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it to be, and reload the zone again.
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</p>
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</div>
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<div class="sect1" lang="en">
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<div class="titlepage"><div><div><h2 class="title" style="clear: both">
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2006-06-08 02:44:05 +00:00
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<a name="id2573697"></a>Where Can I Get Help?</h2></div></div></div>
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<p>
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2005-07-19 06:12:24 +00:00
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The Internet Systems Consortium
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2005-05-11 06:05:43 +00:00
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(<span class="acronym">ISC</span>) offers a wide range
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of support and service agreements for <span class="acronym">BIND</span> and <span class="acronym">DHCP</span> servers. Four
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levels of premium support are available and each level includes
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support for all <span class="acronym">ISC</span> programs,
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significant discounts on products
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and training, and a recognized priority on bug fixes and
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non-funded feature requests. In addition, <span class="acronym">ISC</span> offers a standard
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support agreement package which includes services ranging from bug
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fix announcements to remote support. It also includes training in
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<span class="acronym">BIND</span> and <span class="acronym">DHCP</span>.
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</p>
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<p>
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To discuss arrangements for support, contact
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<a href="mailto:info@isc.org" target="_top">info@isc.org</a> or visit the
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2005-07-19 06:12:24 +00:00
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<span class="acronym">ISC</span> web page at
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<a href="http://www.isc.org/services/support/" target="_top">http://www.isc.org/services/support/</a>
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2005-05-11 06:05:43 +00:00
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to read more.
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</p>
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</div>
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</div>
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<div class="navfooter">
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<hr>
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<table width="100%" summary="Navigation footer">
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<tr>
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<td width="40%" align="left">
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<a accesskey="p" href="Bv9ARM.ch07.html">Prev</a><EFBFBD></td>
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<td width="20%" align="center"><EFBFBD></td>
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<td width="40%" align="right"><EFBFBD><a accesskey="n" href="Bv9ARM.ch09.html">Next</a>
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</td>
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</tr>
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<tr>
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<td width="40%" align="left" valign="top">Chapter<EFBFBD>7.<2E><span class="acronym">BIND</span> 9 Security Considerations<6E></td>
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<td width="20%" align="center"><a accesskey="h" href="Bv9ARM.html">Home</a></td>
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<td width="40%" align="right" valign="top"><EFBFBD>Appendix<EFBFBD>A.<2E>Appendices</td>
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</tr>
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</table>
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</div>
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</body>
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</html>
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