diff --git a/FAQ b/FAQ
index 498b3a54a5..4c66dc4229 100644
--- a/FAQ
+++ b/FAQ
@@ -188,3 +188,13 @@ depending on whether they were last received as answers or as glue.
 You can always look up the addresses with explicit queries like
 "dig a.root-servers.net A".
 
+
+Q: Zone transfers from my BIND 9 master to my Windows 2000 slave
+fail.  Why?
+
+A: This may be caused by a bug in the Windows 2000 DNS server where
+DNS messages larger than 16K are not handled properly.  This can be
+worked around by setting the option "transfer-format one-answer;".
+Also check whether your zone contains domain names with embedded
+spaces or other special characters, since such names have been known
+to cause Windows 2000 slaves to incorrectly reject the zone.