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[#118,!113] FAQ section removed.
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@@ -9,7 +9,7 @@ DOCBOOK = kea-guide.xml intro.xml quickstart.xml install.xml admin.xml config.xm
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DOCBOOK += keactrl.xml dhcp4-srv.xml dhcp6-srv.xml lease-expiration.xml logging.xml
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DOCBOOK += ddns.xml hooks.xml hooks-class-cmds.xml hooks-ha.xml hooks-host-cache.xml
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DOCBOOK += hooks-lease-cmds.xml hooks-radius.xml hooks-stat-cmds.xml libdhcp.xml
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DOCBOOK += lfc.xml stats.xml ctrl-channel.xml faq.xml classify.xml shell.xml agent.xml
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DOCBOOK += lfc.xml stats.xml ctrl-channel.xml classify.xml shell.xml agent.xml
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DOCBOOK += netconf.xml api.xml
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EXTRA_DIST = $(DOCBOOK)
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@@ -1,138 +0,0 @@
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<!--
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- Copyright (C) 2015-2018 Internet Systems Consortium, Inc. ("ISC")
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-
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- This Source Code Form is subject to the terms of the Mozilla Public
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- License, v. 2.0. If a copy of the MPL was not distributed with this
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- file, You can obtain one at http://mozilla.org/MPL/2.0/.
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-->
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<!-- Converted by db4-upgrade version 1.1 -->
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<chapter xmlns="http://docbook.org/ns/docbook" version="5.0" xml:id="faq">
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<title>Frequently Asked Questions</title>
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<para>This chapter contains a number of frequently asked questions and
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troubleshooting tips. It currently lacks content, but it is expected to grow
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over time.</para>
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<!-- Note: you may be tempted to put in questions here that concern current
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missing features or known issues type of stuff. Please do not do that.
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This section should only contain questions that will still be valid in
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at least 2 years. If you have something short term, please consider putting
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it in the known issues list. -->
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<section xml:id="faq-generic">
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<title>General Frequently Asked Questions</title>
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<section xml:id="q1-generic">
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<title>Where did the Kea name came from?</title>
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<para>Kea is the name of a high mountain parrot living in New Zealand.
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See this <uri xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://lists.isc.org/pipermail/kea-users/2014-October/000032.html">https://lists.isc.org/pipermail/kea-users/2014-October/000032.html</uri>
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for an extended answer.</para>
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</section>
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<section xml:id="q2-generic">
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<title>Feature X is not supported yet. When/if will it be available?</title>
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<para>Kea is developed by a small team of engineers. Our resources are
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limited, so we need to prioritize requests. The complexity of a new
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feature (how difficult it is to implement a feature and how likely it
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would break something that already works), amount of work required and
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expected popularity (i.e., how many users would actually benefit from it)
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are three leading factors. We sometimes also have contractual obligations.
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</para>
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<para> Simply stating that you'd like feature X is useful. We try to
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implement features that are actively requested first, but the reality
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is that we have more requests than we can handle, so some of them must
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be postponed, at least in the near future. So is your request likely to
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be rejected? Not at all. You can do many things to greatly improve the
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chances of your request being fulfilled. First, it helps to explain why you
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need a feature. If your explanation is reasonable and there are likely
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other users that would benefit from it, the chances for Kea developers
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to put this task on a roadmap is better. Saying that you are willing
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to participate in tests (e.g., test engineering drops when they become
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available) is also helpful.</para>
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<para>Another thing you can do to greatly improve the chances of a feature
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to appear is to actually develop it on your own and submit a patch.
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That's an avenue that people often forget about. Kea is open source
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software and we do accept patches. There are certain requirements, like
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code quality, comments, unit-tests, documentation, etc., but we have
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accepted a significant number of patches in the past, so it's doable.
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Accepted contributions range from minor documentation corrections to
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significant new features, like support for a new database type. Before
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considering writing and submitting a patch, make sure you read
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the Contributor's Guide in the
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<link xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="http://git.kea.isc.org/~tester/kea/doxygen/">Kea Developer's Guide</link>.
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</para>
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<para>Kea is developed by ISC, which is a non-profit organization.
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You may consider signing a development contract with us. In the past
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we did implement certain features due to contractual obligations.
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With additional funds we are able to put extra engineering efforts
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into Kea development. We can reshuffle our schedule or add extra
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hands to the team if needed. Please keep in mind that Kea is
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open source software and its principle goal is to provide a good DHCP
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solution that can be used by everyone. In other words, we may
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refuse a contract that would tie the solution to specific proprietary
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technology or make it unusable for other users. Also, we strive to
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make Kea a reference implementation, so if your proposal significantly
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violates a RFC, we may have a problem with that. Nevertheless, please
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talk to us and we may be able to find a solution.</para>
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<para>Finally, Kea has a <link xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="http://kea.isc.org/roadmap">public
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roadmap</link>, with releases happening several times each year. We tend
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to not modify plans for the current milestone, unless there are very good
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reasons to do so. Therefore "I'd like a feature X in 6 months" is much
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better received than "I'd like a feature X now".</para>
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</section>
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</section>
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<section xml:id="faq-dhcp4">
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<title>Frequently Asked Questions about DHCPv4</title>
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<section iq="q1-dhcp4">
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<title>I set up a firewall, but the Kea server still receives the traffic. Why?</title>
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<para>Any DHCPv4 server must be able to receive from and send traffic to
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hosts that don't have an IPv4 address assigned yet. That is typically not
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possible with regular UDP sockets, therefore the Kea DHCPv4 server uses raw
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sockets by default. Raw sockets mean that the incoming packets are received
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as raw Ethernet frames, thus bypassing the whole kernel IP stack, including
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any firewalling rules your kernel may provide.</para>
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<para>If you do not want the server to use raw sockets, it is possible to
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configure the Kea DHCPv4 server to use UDP sockets instead. See <command>dhcp-socket-type</command>
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described in <xref linkend="dhcp4-interface-configuration"/>. However,
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using UDP sockets has certain limitations. In particular, they may not allow
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for sending responses directly to clients without IPv4 addresses assigned.
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That's ok, if all your traffic is coming through relay agents.</para>
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</section>
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</section> <!-- end of DHCPv4 FAQ section -->
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<section xml:id="faq-dhcp6">
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<title>Frequently Asked Questions about DHCPv6</title>
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<section iq="q1-dhcp6">
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<title>Kea DHCPv6 doesn't seem to get incoming traffic. I checked with tcpdump (or other traffic
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capture software) that the incoming traffic is reaching the box. What's wrong?</title>
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<para>Please check whether your OS has any IPv6 filtering rules. Many
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operating systems are shipped with firewalls that discard incoming IPv6
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traffic by default. In particular, many Linux distributions do that. Please
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check the output of the following command:
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<screen>
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# <userinput>ip6tables -L -n</userinput></screen>
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One common mistake in this area is to use <command>iptables</command> tool,
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which lists IPv4 firewall rules only.
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</para>
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</section>
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</section> <!-- end of DHCPv6 FAQ section -->
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</chapter>
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@@ -92,9 +92,6 @@
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<xi:include xmlns:xi="http://www.w3.org/2001/XInclude" href="netconf.xml"/>
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<xi:include xmlns:xi="http://www.w3.org/2001/XInclude"
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href="faq.xml"/>
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<xi:include xmlns:xi="http://www.w3.org/2001/XInclude" href="api.xml"/>
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<appendix xml:id="acknowledgments">
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